Frequently asked questions

What are the available shipping options, and how long does delivery take?

We offer several shipping options including standard and express delivery. Standard shipping typically takes 3-7 business days, while express shipping takes 1-3 business days, depending on your location. We also provide international shipping; delivery times vary by region.

Are your perfumes authentic?

Yes, we guarantee 100% authenticity on all our perfumes. We source our products directly from authorized distributors and trusted suppliers, ensuring you receive original, high-quality fragrances.

What is your return and exchange policy?

We offer a 30-day return policy on unopened and unused products. If you're not satisfied with your purchase or received a damaged product, please reach out to our customer support for return or exchange instructions.

Do you offer sample sizes or testers?

Yes, we provide sample sizes of select perfumes to help you find your perfect scent. Check our "Samples" section to explore available options, or add a sample to your order during checkout.

How can I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this number to monitor the delivery status through our website or the carrier's tracking page.

If you need additional assistance, feel free to contact our customer support team!